OTA ↔ PMS RECONCILIATION FOR HOTELS

Reconcile your OTA payments with your PMS.

If it is correct, know it. If it is wrong, prove it.

StayRecon compares your OTA reports with your PMS exports to identify verified payment discrepancies, with evidence and provenance. Works with Booking.com, Expedia, Agoda and other OTAs and distributors.

  • No OTA credentials required
  • Line-by-line evidence
  • 6 languages
  • Booking.com · Expedia · Agoda · Other OTAs
Illustrative preview · synthetic data
OTA PMS
Overview
Reconciliation
Discrepancies
Sources
History
Settings

Reconciliation result

Mar 1 – 31, 2024
2,842Reservations checked
2,756Matched97.0%
86Discrepancies detected3.0%
€12,417.00Amount in discrepancy

Evidence example

Amount mismatch
Booking.com

Reservation 4763928317
Stay Mar 12 – 14, 2024

OTA amount
€324.00
PMS amount
€300.00
Discrepancy
+€24.00
Source trailOTA report · Row 18PMS export · Row 42

Result excerpts

DateOTAReservationStatusDifference
Mar 12Booking.com4763928317Amount+€24.00
Mar 15Expedia1392083192Missing fee+€18.50
Mar 18AgodaA93477122PMS reservation-€102.00
Mar 20Booking.com4827190031Stay dates+€60.00
Mar 21Expedia1396650183Tax+€7.20
Control breakdown2,842
Matched · 2,756Discrepancies · 86

HOW IT WORKS

A reliable control in 4 steps

1

Select your source

Choose your OTA(s) and/or your PMS from the available source options.

2

Import your files

Upload your OTA reports and PMS exports (CSV, XLSX or another supported format).

3

Verify the mapping

Assign columns and validate the field correspondence.

4

Receive the control result

Get your results, inspect discrepancies with their evidence, and download a report.

YOUR SOURCES

Connect your OTAs and your PMS

Booking.com

Commission, payment and reservation reports

Expedia

Payment and transaction reports

Agoda

Payment and reservation reports

Other OTA / distributor

Airbnb, Hotels.com, HRS, Lastminute, and more.

RESULTS YOU CAN RELY ON

Evidence & provenance

Every discrepancy includes line-by-line evidence and its original OTA/PMS source.

Deterministic control

A clear, reproducible reconciliation logic for reliable and auditable results.

Period history

Keep the history of your reconciliations and track discrepancy resolution over time.

A DETECTED DISCREPANCY EXAMPLE

Illustrative data
Amount mismatchDifferent amounts in the OTA and PMS sources
Booking.comReservation
4763928317
StayMar 12 – 14, 2024
OTA amount€324.00
PMS amount€300.00
Discrepancy+€24.00

Illustrative data only. No actual recovery claimed.