The minimum amount of data, for a clear purpose.

Data controller

StayRecon is a product operated under the trade name Signal Web Marketing, by the publisher identified in the Legal notice. For any questions or requests relating to personal data: contact@stayrecon.com.

Data collected

The application form collects the property name and country; the contact person’s name, role and email address; the PMS or register used; selected OTAs; the number of properties handled by the same person or team; a monthly OTA-booking volume range; the payment model; export capability; whether a reliable reconciliation reference exists; who performs reconciliation; and the method or tool currently used. The description of the difficulty and preferred language remain optional. Required fields are necessary to assess the application and reply; without them, submission is not possible.

No hotel files, OTA passwords, card numbers or customer reservation data are requested in this form.

For limited professional prospecting, StayRecon may use publicly available professional information: first and last name, role, property or group, country, professional email address or other professional contact channel, the public source of the contact detail, and public professional facts strictly necessary to qualify the prospect. We also retain the minimum needed to record the outreach, the response and, where applicable, the exercise of the right to object. We do not collect sensitive data or private data unrelated to professional activity for this purpose.

Source of prospecting contact details

Contact details used for this first campaign may come from the official website of the property, group or organisation concerned, a public professional directory or register, or a written introduction from a professional third party. When StayRecon contacts a person directly using a public contact detail, the first message identifies the source used or, where several sources were necessary, their category.

The fact that professional contact details are publicly accessible does not mean that they may be used for every form of prospecting. StayRecon uses a contact channel only when that use is permitted by the rules applicable to the country and channel concerned.

Purposes and legal bases

The form data is used only to receive, assess and process your application to the founding partner programme, reply to you in writing and, if you are selected, prepare the pilot arrangements. This B2B processing is based on our legitimate interest in considering and following up a voluntarily submitted professional enquiry, taking into account the expectations and rights of the people concerned (Article 6(1)(f) GDPR). Confirming that you wish to be contacted does not sign you up for general marketing communications.

For professional prospecting, the data is used to manually identify properties or organisations that may fit the programme, verify the professional nature of the contact, make limited professional contact, manage replies and honour objections. Where this processing is permitted, StayRecon relies on its legitimate interest in presenting a professional service directly related to the recipient's activity, after balancing that interest against the expectations and rights of the person concerned (Article 6(1)(f) GDPR). This legal basis does not replace the specific rules governing electronic commercial communications in each country and for each channel: where prior consent or another condition is required, StayRecon does not use that channel without first satisfying that condition.

Technical processing strictly necessary to protect the site and prevent abuse is based on our legitimate interest in securing this service. We do not make fully automated admission decisions or carry out automated profiling of prospects or applicants.

Recipients and service providers

The operator of StayRecon receives applications and manually manages professional outreach. The site is hosted by Vercel Inc., which processes technical requests and executes the form. Incoming and outgoing messages are transported and stored in our OVHcloud Zimbra mailbox. A minimal private register may be used to track outreach and objections; it is not published and must not contain hotel files. These service providers process certain information as part of their services and respective obligations. We do not sell applicant or prospect data or use it for a newsletter. The site does not maintain an applicant or prospect database. If a form submission fails, the technical log retains an error code, not the form content.

Retention periods

If an application is declined or does not proceed, we delete the related correspondence no later than 90 days after our decision or the last substantive exchange, whichever is later. If an application leads to a pilot, we retain the necessary correspondence during the pilot and for up to twelve months after it ends, unless separate retention is legally required or necessary to defend legal rights and limited to that purpose. For a prospect who has not entered into a relationship with StayRecon, active prospecting data is deleted no later than twelve months after collection or the last substantive contact initiated by the prospect. If a person objects to prospecting, StayRecon stops using the data for that purpose and retains only the minimum needed to honour the objection for three years from the request; those data are used for no other purpose. Providers' technical data may follow their own contractual and security retention periods. We cannot delete their backups ourselves. We regularly review our business mailbox and, where applicable, the minimal private register to apply these periods. These rules do not cover future hotel files, for which separate arrangements will be agreed before any transfer.

International transfers

Vercel is a service provider established in the United States. Despite the choice of a European region for the main execution of the form, certain data may be processed or accessible from countries located outside the European Economic Area, in particular in the context of the operation of Vercel and its subcontractors. When these transfers require guarantees, they are governed by the applicable mechanisms provided for in the data processing contract, in particular the standard contractual clauses of the European Commission. You can request information about these guarantees at contact@stayrecon.com.

Language preference and technical logs

If you change the language, the site may store your choice locally in your browser, under the stayrecon-preferred-language key, in order to maintain this preference. This data remains in your browser until you change it or delete the site data. It is not used for advertising purposes. This version of the site does not load fonts from Google Fonts and does not include an advertising tracker or audience measurement. The host may, however, keep technical logs according to its own rules.

Your rights

Under the conditions provided by the GDPR, you may request access to your data, rectification or erasure, restriction of processing, object to processing based on our legitimate interest, and request portability where applicable. For any professional prospecting, you may object at any time, free of charge and without giving a reason, to the use of your data for that purpose; StayRecon will then stop prospecting and retain only the minimum needed to avoid contacting you again. You can write to us at contact@stayrecon.com. We will process your request within the legal deadlines. You also have the right to lodge a complaint with theBelgian Data Protection Authority.

Security and future pilot

The form is transmitted to StayRecon via an HTTPS connection; the transport of the message to our messaging system is protected by TLS. These measures do not constitute end-to-end encryption. No hotel data is requested at this stage. For a pilot involving real files, a written agreement will first specify the scope, the responsibilities of the parties, the authorized sources, the transmission channel, the retention period and the deletion methods. This agreement also defines the duration of the pilot and, where necessary, the intended uses and successive transmissions.

Update

Public text last updated: 7 October 2026. This information covers applications to the founding partner programme, limited professional prospecting connected with that programme, and the operation of the public site; any later processing of hotel data will be covered by separate arrangements before any pilot.