FOUNDING PARTNER CHARTER
Founding partner programme terms.
This charter presents the scope of the pilot and the commercial conditions of the programme. Arrangements for actual data will be agreed before any transmission.
Version 3 · updated 5 October 2026
1. Purpose of the programme
The Founding Partners programme aims to test StayRecon in real hotel workflows to assess the available checks, identify difficulties and improve the product. The pilot is not a one-off check. It runs for an agreed period and involves using StayRecon several times with the sources and checks agreed with the property.
2. Eligible property
Submitting an application does not constitute admission to the programme or acceptance of a pilot. StayRecon confirms the selected properties and the terms of their participation in writing. The founding partner benefit is attached to the property identified in that agreement. It does not automatically extend to other properties belonging to the same owner or group.
3. Expected contribution
Founding partner status requires active participation in the pilot during the period agreed with StayRecon. This includes using StayRecon several times and submitting or importing the documents and data needed for the agreed checks on several occasions, to test the product across different periods or situations encountered by the property. The property also agrees to report difficulties and provide feedback on the results and on using the product. Before the pilot begins, StayRecon and the property agree in writing its duration, the sources used, the checks to be tested, the data transfer arrangements and the expected contribution. No real hotel files are requested or accepted through the public application form.
4. Founding partner benefit
Once the property has completed its agreed contribution to the pilot, it qualifies for the Founding Partner benefit under this charter. This includes 24 months of StayRecon Standard free from StayRecon's actual commercial launch. Before that period ends, StayRecon will inform the property of the prevailing public Standard price, its 50% founding partner discount and the proposed subscription terms. No paid subscription or direct debit starts automatically at the end of the 24 months. Continued use of StayRecon requires the property's explicit agreement. Once accepted, the 50% discount on the public Standard price continues while that property's eligible subscription remains active. If the subscription is cancelled, the benefit ends unless otherwise agreed in writing.
5. Pilot cost and scope of StayRecon Standard
StayRecon does not charge for participation in the pilot. The founding partner benefit applies to StayRecon Standard. If a property later requests a service outside StayRecon Standard, that service must be presented separately. StayRecon may not incur additional costs without the property's explicit agreement. If a PMS or OTA charges the property directly for an export or access chosen for the pilot, that cost remains independent of StayRecon and must be identified before the pilot starts.
6. No guarantee of financial gain
Participation in the pilot does not guarantee that a discrepancy will be found, that any amount is recoverable or that any money will be recovered. A check that finds no anomaly is also a valid result. Where the necessary data or rules do not support a conclusion, that limitation must remain explicit.
7. Actions involving OTAs and other third parties
StayRecon can help identify and document discrepancies and prepare supporting material for dealing with them. The property remains responsible for any action it chooses to take with an OTA, its PMS, a payment provider or another third party.
8. Leaving the pilot
The property may ask to end its participation in the pilot. The criteria for considering its contribution complete are defined in the written agreement made before the pilot begins. Once those criteria have been met, eligibility for the founding partner benefit is secured under this charter. If StayRecon ends the pilot or determines that it cannot continue for a reason not attributable to the property, the founding partner benefit is retained provided the property has fulfilled its commitments in good faith up to that point. If the property ends the pilot before completing its agreed contribution for a reason attributable to it, the founding partner benefit is not earned unless the parties agree otherwise in writing. Data already provided continues to be processed under the privacy arrangements applicable to the pilot.
9. Changes to or discontinuation of StayRecon
StayRecon is a product in development. Its features, scope and commercial availability may change during the programme. The functions that can actually be tested are specified for each pilot. The founding partner benefit does not guarantee that the service will remain available indefinitely if StayRecon ceases operating.