Four reconciliation examples, with supporting evidence.

€272.00 × 15% = €40.80

COM-RULE-01 is a fictional contractual agreement between the hotel and the OTA: 15% on an eligible base of €272.00. StayRecon applies this rule; it does not create it.

Expected €40.80, observed €64.80: documented difference €24.00. The prepared file is not transmitted; no adjustment or payment is recorded.

Example of request, not sent.

Attachments to the request: COM-PMS-01, COM-RULE-01, COM-OTA-01, COM-CLOSE-01.

Illustrative mock-up: the file names and sizes shown do not refer to real documents. The applicable rules come from the scenario’s terms, not an automatic StayRecon decision.

1. Documented deviationExpected €40.80, billed €64.80
2. Request preparedNot transmitted
3. Request transmittedNot observed
4. Response receivedNone
5. Correction observedNo correction noted

After acceptance of the no-show and the waiver, the expected commission is €0.00. The statement retains €36.00.

Fictitious rule: a validated no-show with waiver of fees produces no commission.

According to the fictitious condition satisfied, the expected commission is zero. The €36.00 appearing on the statement constitutes a documented difference, without presuming its recovery.

Without acceptance of the OTA or without an applicable rule, the file remains a status discrepancy to be verified. The commission is not automatically considered undue.

This screen describes the state at the time of the result, before preparing the request. As of August 4, 2026, the fictitious application is prepared but still not transmitted. These two moments are not simultaneous.

Example of request, not sent.

Attachments to the request: NOS-PMS-01, NOS-OTA-ACK-01, NOS-RULE-01, NOS-OTA-STAT-01, NOS-CLOSE-01.

Four extracts from five references are shown. The additional document, not pictured, is NOS-CLOSE-01.

1. No-show observedNo night spent at the hotel
2. OTA acceptanceNo-show and waiver of fees accepted
3. Final statementCommission of €36.00 maintained
4. Request preparedNot transmitted
5. Request transmittedNot observed
6. Response receivedNone
7. Correction observedNo correction noted

€360.00 × 15% = €54.00 initially. €240.00 × 15% = €36.00 after acceptance. Difference: €18.00.

Fictitious contract: 15% on the amount accepted, without penalty on the night canceled.

The OTA accepted a reduction from three to two nights without penalty under the fictitious conditions of the file. The expected commission of €36.00 is €18.00 lower than the €54.00 charged.

Without modification accepted by the OTA or rule applicable to the night removed, the amount to be corrected cannot be established.

Example of request, not sent.

Attachments to the request: MOD-PMS-01, MOD-OTA-ACK-01, MOD-RULE-01, MOD-OTA-STAT-01, MOD-CLOSE-01.

Illustrative mock-up: the file names and sizes shown do not refer to real documents. The applicable rules come from the scenario’s terms, not an automatic StayRecon decision.

Four extracts from five references are shown. The additional document, not pictured, is MOD-CLOSE-01.

1. Initial stayJuly 18–21, 2026, €360.00
2. Modification acceptedJuly 18–20, 2026, €240.00
3. Final statementCommission of €54.00 maintained
4. Request preparedNot transmitted
5. Request transmittedNot observed
6. Response receivedNone
7. Correction observedNo correction noted

€100.00 − €45.00 = €55.00. Balance displayed: €100.00.

CRD-RULE-01 is a fictitious allocation condition which requires the application of the credit of €45.00 to CRD-INV-01 on the July 2026 statement.

The hotel should owe €55.00, but the statement shows €100.00: a €45.00 allocation difference, with no money recovered and no automatic accounting entry.

If the credit must be applied to a subsequent cycle, the file is followed as an expected correction, and not as a definitive error from the previous statement.

Example of request, not sent.

Attachments to the request: CRD-INV-01, CRD-CREDIT-01, CRD-RULE-01, CRD-STAT-01, CRD-CLOSE-01.

Commission invoice CRD-INV-01, owed by our property, has an original amount of €100.00. Credit note CRD-CREDIT-01 for €45.00, applicable to this invoice under CRD-RULE-01, does not appear on final statement CRD-STAT-01. The expected balance is €55.00, while the statement still shows €100.00. Please check this allocation and provide a corrected statement or an explanation of the treatment.

1. Final credit note€45.00 applicable to a position of €100.00
2. Statement of July 31, 2026Balance displayed €100.00, credit not allocated
3. Request preparedNot transmitted
4. Request transmittedNot observed
5. Response receivedNone
6. Correction observedNo recovery or compensation

This screen describes the state at the time of the result, before preparing the request. As of August 4, 2026, the fictitious application is prepared but still not transmitted. These two moments are not simultaneous.