Match
The checked data matches within the verified scope.
DISCOVER STAYRECON
OTA and PMS checks, in one place.
StayRecon is financial reconciliation software in development. The mock-ups below illustrate the intended workflow: import sources, run supported comparisons, understand results and track cases.
The catalog of 17 families represents a control architecture, and not a guarantee that all functions or all exports are already available. The achievable scope will be defined according to the sources and rules specific to each pilot.
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UNDERSTAND THE RESULTS
Distinct results depending on their situation.
Match, explained difference, documented discrepancy, missing evidence or unavailable check: each result retains its verification scope.
Difference explained
The difference is explained by an applicable document, correction or rule.
Documented financial discrepancy
The finding is based on verifiable sources and calculation; a procedure can be prepared if it is applicable.
Missing evidence
The case identifies the information needed before a conclusion can be drawn.
Accounting monitoring
Residual differences remain linked to their history and their supporting documents.
YOUR DASHBOARD
A consolidated view of controls and actions.
The dashboard presents the period, the sources processed, the results by status and the files which require intervention.
From each line, you access the amounts, supporting documents and history. Verifications not carried out remain identified.
Product design preview · fictional data
STAYRECON CHECKS
17 categories to organise the checks.
The 17 categories organise the planned checks, from source integrity to commissions, payments, credit notes and supporting documents. Each check requires case-specific data and rules.
A family in the catalog is neither equivalent to an already operational connector nor to universal financial validation. What cannot be verified must remain explicitly unverified.
Find the right reservations and understand stays3 categories
01
Identities and reservation coverage
Reconciliation of OTA and PMS identifiers, detection of duplicates and control of reservation coverage, including multi-room stays.
A filtered or incomplete file is not sufficient to establish that a reservation is absent.
02
Statuses and modifications of stays
Comparison of cancellations, no-shows, dates and modifications between hotel and OTA sources.
The financial impact depends on the changes actually accepted by the OTA and the applicable conditions.
03
Prices and commercial conditions
Check prices, included services, commercial programmes and calculation bases against documented terms.
Amounts expressed on different bases are not considered as anomalies without prior reconciliation.
Check amounts and corrections9 categories
04
Commissions
Recalculation of the commission according to the rate, period and contractual base established, then comparison with the amount invoiced.
A difference cannot be qualified financially without an applicable rule or sufficient supporting documentation.
05
Additional costs and services
Reconciliation of costs and ancillary services with the conditions which authorize them.
Two similar entries alone do not prove duplicate billing.
06
Tourist taxes and other applicable taxes
Verification of tourist taxes and other taxes based on the official rules applicable to the place and period of stay.
In the absence of a rule, basis or established collection responsibility, the control remains pending.
07
Cancellations, no-shows, penalties and waivers
Verification of cancellation and no-show statuses, penalties and waivers accepted by the OTA.
A modification recorded in the PMS is not sufficient, in itself, to establish a right to correction.
08
Reimbursements, credits and adjustments
Link between invoice, reimbursement, credit note, adjustment and payment statement to track corrections over time.
Issuing a credit note, applying it and receiving payment are three distinct events.
09
Settlements and allocations
Breakdown and allocation of payments to their documented reservations, fees and corrections.
A balanced total does not prove that every charge is correct; the same discrepancy is not counted twice.
10
Payment methods and collection
Monitoring of payment methods, in particular virtual cards, from their availability until payment is noted.
Verifications requiring acquirer or payment provider data remain limited if these sources are missing.
11
Chargebacks and Reversals
Investigate chargebacks and reversals using the original transaction, the stated reason and the applicable dispute rules.
The scope depends on the documents available and the procedures specific to the service provider concerned.
12
Currencies, exchange and rounding
Analysis of currency, conversion and rounding differences when applicable rates, dates, fees and rules are known.
No financial difference is calculated from an estimated exchange rate.
Being able to trust the evidence and knowing what to do4 categories
13
Integrity and consistency of sources
Control of the origin, period, filters and consistency of the documents used.
An identical fingerprint attests to the integrity of the file, not necessarily the accuracy of its economic content.
14
Ability to act and applicable deadlines
Monitoring of dates of receipt of statements, rechecks and documented actions.
The appeal deadlines are only displayed as such when their rule and starting point are established.
15
Dispute files and follow-up
Prepare correction cases and track responses, documents and resolution events.
Case prepared, request sent, correction accepted and payment received remain separate statuses.
16
Unclassified source anomalies
Reporting of rows or columns which do not correspond to any known interpretation rule, with preservation of the context.
These anomalies remain to be qualified; no financial amount is allocated by default.
Special investigations1 category
17
Distribution, inventory, relocation and fraud risks
Targeted investigation of distribution, inventory and relocation discrepancies, and suspicious events.
No fraud finding or compensable amount is inferred without specific established evidence.
These 17 families describe the extent of the controls that we want to cover. The verifications actually proposed will depend on your PMS, your OTA documents and the rules that we have been able to validate. For each check, StayRecon should clearly tell you what has been checked, what remains to be completed and what is not yet supported.
IMPORT AND PREPARATION
Import and match data.
OTA and PMS files are imported with a preview of columns and values. StayRecon offers matches, which you confirm before checking.
Mandatory fields are checked; only checks with sufficient sources and rules can be executed.
THE RESULTS
A result linked to its sources.
The detail presents the compared values, the reference of the documents and the rule adopted. Financial calculations remain verifiable from the original lines.
If evidence or a rule is missing, the result says so without assigning a recoverable amount.
THE CALENDAR
Schedule of controls and actions.
Find the expected statements, the planned re-inspections, the documents to be received and the files to follow.
Operational reminders are distinct from contractual appeal deadlines, displayed only when they are documented.
CORRECTION CASES
Cases ready for review.
Each file brings together the reservation, the sources, the applicable rule, the calculation and the documents to be attached. The text of the application can be prepared and copied.
The hotel decides on the transmission to the OTA. The response and subsequent corrections are tracked separately from the initial request.
HISTORY
History by period and case.
The checks, documents and results remain viewable, even when no deviation is established.
Subsequent events complete the history without erasing the results and limits of the initial check.
THE LINK WITH YOUR ACCOUNTING
Residual differences, documented for accounting.
Justified differences, partial corrections and unresolved files are kept with their amounts, their documents and their status.
StayRecon prepares the justification elements. It does not make accounting entries and does not determine tax treatment.
HELP BUILD STAYRECON
Contribute to the first StayRecon checks.
We are looking for several partner hotels to validate the product on various file formats, reservations and reconciliation practices.
Apply in writing, without financial files or login details.